r/ModCoord
Posted by u/BuckRowdy 5 days ago
An open letter on the state of affairs regarding the API pricing and third party apps and how that will impact moderators and communities.
Please visit r/ModCoord, read this letter, and then sign on with your subreddit name and/or username if you support this initiative.
Dear Reddit Community and Management,
As active members, users, and moderators of numerous communities within Reddit, we come forward with concerns about recent changes to the platform's API pricing, especially as it relates to third party Reddit apps.
The Situation
Recently, Reddit has significantly increased its API pricing, rendering it increasingly unaffordable for third-party app developers to continue their services. The prohibitive cost threatens to make it difficult to mod from mobile, stifle innovation, limit user choice, and effectively shut down a significant portion of the culture we've all come to appreciate. Indeed, on May 31, 2023, when these changes were announced, every third party app developer on Reddit made essentially the same statement: "I will have to shut down the app." Apps can also no longer show ads, which was a primary source of revenue. So not only do they have to pay exorbitant fees, they can't even mitigate those fees with ads.
As moderators, we find ourselves at the intersection of Reddit’s management and its user base, striving to facilitate respectful and meaningful dialogues in our communities. The recent API pricing change is detrimental to our efforts in several ways.
Many of us rely on third-party apps to manage our communities effectively. Let's just rip the band-aid right off: in many cases these apps offer superior mod tools, customization, streamlined interfaces, and other quality of life improvements that the official app does not offer. The potential loss of these services due to the pricing change would significantly impact our ability to moderate efficiently, thus negatively affecting the experience for users in our communities and for us as mods and users ourselves.
Concerns about NSFW Content and the New Policy
Mature content, aka NSFW content, or 18+ content and subreddits are subject to new restrictions that make this type of content unavailable via the API. That means that if the other restrictions on third party apps were not present, they still would not be able to display that content.
These changes render moderation of NSFW communities via automated processes or by a third party app null and void. If a moderation bot does not have access to this content, it cannot operate. Moderators of these communities can no longer use a third party app to mod, even if they were still going to be financially feasible to run. Having access to only content in the subreddit that the bot moderates is not sufficient to prevent spam, karma farming, link-dumping, and the other types of behaviors that ruin subreddits and sometimes separate users from their money. Mature content has long been something we don't really talk about; like it's a second class citizen or something not to be discussed in polite company. But we all know that mature content is a big driver of traffic, otherwise spambots and OnlyFans promoters wouldn't try so hard to monetize it. Spam in these communities will skyrocket with these changes requiring either an exponential increase in brute force human moderation, or a give-up attitude on the part of mods leaving communities overrun with spam.
This also impacts communities other than mature content ones. Communities for art, chat communities for minors, and communities for nudist lifestyles are examples of non-"mature content" spaces that need their bots and mods to be able to see when a user is posting in mature content communities.
The reasons given for this restriction indicate complying with legal requirements or helping content creators better control their content. But we see no reason that third party apps could not incorporate a similar process as Reddit would use to display the content in their own apps. Their lack of discussion combined with the high level of restrictions indicates another reason might be at play. Indeed, past interaction and communication with admins would all but guarantee it.
Communication Concerns
One of the longstanding concerns with Reddit management is the lack of transparent and consistent communication, particularly with those of us who contribute significantly to the platform's functionality and growth: the moderators. Over the years, we've experienced abrupt changes with minimal to no notice, as Reddit made changes or launched new features or tools with little to no notice, creating unforeseen repercussions and consequences in managing subreddits. Entire subreddits and initiatives have been formed over the years to address these concerns. And while there have been some improvements, the communication gap remains sizable and often leaves us — as unpaid moderators — scrambling to adapt and ensure our subreddits remain places where every user feels comfortable enough to comment without fear of attack or other negative engagement.
Furthermore, inconsistencies between what is communicated by Reddit's management and the actual outcomes contribute to growing trust issues between mods and admins. Promises of advance notice of changes have repeatedly fallen through, further exacerbating our concern about this recent API pricing change.
Our Plea
We understand that Reddit, like any company, must balance its financial obligations. However, we believe that the longevity and success of this platform rest on preserving the rich ecosystem that has developed around it. We urge Reddit's management to reconsider the recent API pricing change, finding a compromise that allows third-party app developers to continue contributing to this platform's success.
We ask for a solution that recognizes the vital role these third-party apps play and takes into consideration the negative impacts this decision might have on both users and moderators. A sustainable pricing model that encourages rather than discourages these apps' growth and innovation will only strengthen the Reddit community.
Conclusion
We've seen how, in the past, responses to big issues can be a bit vague. We totally get that when tough questions come your way, it's not always easy to be there with a quick answer. Likewise, we understand that putting yourself out there in public can be hard, but we feel it simply comes with the territory when these times arise.
Unfortunately, these recent actions undertaken by Reddit come off as inconsistent with previous commitments, which makes it challenging to maintain trust between mods and admins. We are sincerely asking for an honest and direct response to this letter with tangible action that mitigates the issues raised here.
We hope this letter will facilitate a meaningful conversation among Reddit's leadership, its diverse mods and users, and third-party app developers upon which many mods rely. We firmly believe a solution can be reached that would be mutually beneficial to all while helping Reddit achieve its goals. Likewise, we hope Reddit will consider that its unique strength is derived from its diversity of mods, users, and developers and the myriad tools used to engage with the platform.
Thank you for your attention and understanding.
Sincerely,
The undersigned
Posted by u/BuckRowdy 5 days ago
An open letter on the state of affairs regarding the API pricing and third party apps and how that will impact moderators and communities.
Please visit r/ModCoord, read this letter, and then sign on with your subreddit name and/or username if you support this initiative.
Dear Reddit Community and Management,
As active members, users, and moderators of numerous communities within Reddit, we come forward with concerns about recent changes to the platform's API pricing, especially as it relates to third party Reddit apps.
The Situation
Recently, Reddit has significantly increased its API pricing, rendering it increasingly unaffordable for third-party app developers to continue their services. The prohibitive cost threatens to make it difficult to mod from mobile, stifle innovation, limit user choice, and effectively shut down a significant portion of the culture we've all come to appreciate. Indeed, on May 31, 2023, when these changes were announced, every third party app developer on Reddit made essentially the same statement: "I will have to shut down the app." Apps can also no longer show ads, which was a primary source of revenue. So not only do they have to pay exorbitant fees, they can't even mitigate those fees with ads.
- r/apolloapp
- r/redditisfun
- r/Relayforreddit
- r/GetNarwhal
- r/BaconReader
- /r/ReddPlanet
- /r/redditsync
- /r/Infinity_For_Reddit
- /r/JoeyForReddit
- r/RedReader
- r/pager
- /r/BoostForReddit
- r/SlideforReddit
As moderators, we find ourselves at the intersection of Reddit’s management and its user base, striving to facilitate respectful and meaningful dialogues in our communities. The recent API pricing change is detrimental to our efforts in several ways.
Many of us rely on third-party apps to manage our communities effectively. Let's just rip the band-aid right off: in many cases these apps offer superior mod tools, customization, streamlined interfaces, and other quality of life improvements that the official app does not offer. The potential loss of these services due to the pricing change would significantly impact our ability to moderate efficiently, thus negatively affecting the experience for users in our communities and for us as mods and users ourselves.
Concerns about NSFW Content and the New Policy
Mature content, aka NSFW content, or 18+ content and subreddits are subject to new restrictions that make this type of content unavailable via the API. That means that if the other restrictions on third party apps were not present, they still would not be able to display that content.
These changes render moderation of NSFW communities via automated processes or by a third party app null and void. If a moderation bot does not have access to this content, it cannot operate. Moderators of these communities can no longer use a third party app to mod, even if they were still going to be financially feasible to run. Having access to only content in the subreddit that the bot moderates is not sufficient to prevent spam, karma farming, link-dumping, and the other types of behaviors that ruin subreddits and sometimes separate users from their money. Mature content has long been something we don't really talk about; like it's a second class citizen or something not to be discussed in polite company. But we all know that mature content is a big driver of traffic, otherwise spambots and OnlyFans promoters wouldn't try so hard to monetize it. Spam in these communities will skyrocket with these changes requiring either an exponential increase in brute force human moderation, or a give-up attitude on the part of mods leaving communities overrun with spam.
This also impacts communities other than mature content ones. Communities for art, chat communities for minors, and communities for nudist lifestyles are examples of non-"mature content" spaces that need their bots and mods to be able to see when a user is posting in mature content communities.
The reasons given for this restriction indicate complying with legal requirements or helping content creators better control their content. But we see no reason that third party apps could not incorporate a similar process as Reddit would use to display the content in their own apps. Their lack of discussion combined with the high level of restrictions indicates another reason might be at play. Indeed, past interaction and communication with admins would all but guarantee it.
Communication Concerns
One of the longstanding concerns with Reddit management is the lack of transparent and consistent communication, particularly with those of us who contribute significantly to the platform's functionality and growth: the moderators. Over the years, we've experienced abrupt changes with minimal to no notice, as Reddit made changes or launched new features or tools with little to no notice, creating unforeseen repercussions and consequences in managing subreddits. Entire subreddits and initiatives have been formed over the years to address these concerns. And while there have been some improvements, the communication gap remains sizable and often leaves us — as unpaid moderators — scrambling to adapt and ensure our subreddits remain places where every user feels comfortable enough to comment without fear of attack or other negative engagement.
Furthermore, inconsistencies between what is communicated by Reddit's management and the actual outcomes contribute to growing trust issues between mods and admins. Promises of advance notice of changes have repeatedly fallen through, further exacerbating our concern about this recent API pricing change.
Our Plea
We understand that Reddit, like any company, must balance its financial obligations. However, we believe that the longevity and success of this platform rest on preserving the rich ecosystem that has developed around it. We urge Reddit's management to reconsider the recent API pricing change, finding a compromise that allows third-party app developers to continue contributing to this platform's success.
We ask for a solution that recognizes the vital role these third-party apps play and takes into consideration the negative impacts this decision might have on both users and moderators. A sustainable pricing model that encourages rather than discourages these apps' growth and innovation will only strengthen the Reddit community.
Conclusion
We've seen how, in the past, responses to big issues can be a bit vague. We totally get that when tough questions come your way, it's not always easy to be there with a quick answer. Likewise, we understand that putting yourself out there in public can be hard, but we feel it simply comes with the territory when these times arise.
Unfortunately, these recent actions undertaken by Reddit come off as inconsistent with previous commitments, which makes it challenging to maintain trust between mods and admins. We are sincerely asking for an honest and direct response to this letter with tangible action that mitigates the issues raised here.
We hope this letter will facilitate a meaningful conversation among Reddit's leadership, its diverse mods and users, and third-party app developers upon which many mods rely. We firmly believe a solution can be reached that would be mutually beneficial to all while helping Reddit achieve its goals. Likewise, we hope Reddit will consider that its unique strength is derived from its diversity of mods, users, and developers and the myriad tools used to engage with the platform.
Thank you for your attention and understanding.
Sincerely,
The undersigned
