I wonder, why important things often go wrong! The parcel is held back at the customs, because no invoice is attached visibly on the outside! It took the customs office two weeks to send me this information. Now I am waiting for a commercial invoice from the supplier, so I can pick it up.
The answer to the first question: Professionals often think, that they are perfect and do not need to listen to their customers. I told the supplier precisely, what to do, and he ignored it. By the way, this is not typical Chinese behaviour, I have seen it from various companies all over the world.
The answer to the first question: Professionals often think, that they are perfect and do not need to listen to their customers. I told the supplier precisely, what to do, and he ignored it. By the way, this is not typical Chinese behaviour, I have seen it from various companies all over the world.

eady. I have instructed him, in easiest possible English, to attach a commercial invoice to the outside of the parcel, then send the parcel again and send a copy of the commercial invoice to my email address.