Posts: 1,038
Thanks received: 262
Thanks given: 18
Joined: Oct 2009
I was getting nervous, actually, another 10 days only, before the paypal money-back guarantee runs out and I was about to send a reminder and file a complaint with paypal. But right before that, I got news, the parcel is on the way. It should be days now, until I receive it... Of course, only then I will be relieved (and hopefully excited).
Apparently, the company collected orders until the number of leotards was large enough to start production. They should have mentioned that in their offer.
Posts: 28,783
Thanks received: 15228
Thanks given: 7921
Joined: Jul 2006
Or they are just too busy with orders. For some small companies the usual delivery time is 2-3 months. For example, Simon O managed to decrease the time to 4-6 weeks.
Posts: 1,038
Thanks received: 262
Thanks given: 18
Joined: Oct 2009
21 Dec 2011, 18:49
(This post was last modified: 21 Dec 2011, 18:51 by Strappado.)
The parcel has been sent out on 12th of December and is sitting in the import warehouse of DHL since 17th of December. If I had read the mail more carefully, I would have known earlier; they provided a tracking number, which allowed tracking up to the point, where the parcel entered Germany, and I got a new tracking number online, which I tried on the DHL website - it worked too! A few days before Christmas I don't expect quick handling but we shall see...
Unless they sent me a bunch of old newspapers, I will have a new toy soon 😊
Posts: 349
Thanks received: 37
Thanks given: 88
Joined: Aug 2010
Everytime you explicitely wait for a package from DHL they seem to take longer...only when you don't really wait for it, its there the next day...
Posts: 4,137
Thanks received: 3811
Thanks given: 336
Joined: Feb 2020
They can't be any worse than Citylink. I paid for next day delivery (for a non-fetish item, to be delivered on Friday), took a day off work for a long weekend and the van drove straight past my house just after 18:00. I rang them up, 'oh yes, the driver's finished his shift'.
Me: 'Will I get my delivery tomorrow?'
Shittylink: 'Yes, if you pay extra for weekend delivery...'
Me: 'I've a
eady paid a premium for "next day delivery" that didn't happen, I'm not paying extra twice...'
They eventually did agree to deliver on Saturday for no extra charge but not until I'd spent twenty minutes on the phone being f$*%ing awkward, I'll never use them again >😟
Posts: 349
Thanks received: 37
Thanks given: 88
Joined: Aug 2010
Thats disgusting...but I think "someday" it'll get the same here.
Was the hotline free?
Posts: 28,783
Thanks received: 15228
Thanks given: 7921
Joined: Jul 2006
(21 Dec 2011, 23:15 )B1u3 Wrote: Was the hotline free?
He-he... Good question 😁
Posts: 4,137
Thanks received: 3811
Thanks given: 336
Joined: Feb 2020
It was, admittedly I wasn't charged for the time I spent arguing with them.
(at least, I never saw it on my bill).
Posts: 349
Thanks received: 37
Thanks given: 88
Joined: Aug 2010
Then everything is a
ight 😉
Posts: 4,137
Thanks received: 3811
Thanks given: 336
Joined: Feb 2020
Well, no, not really.
I took a day off work and wasted it sitting at home waiting for a 'next day delivery' of perishable goods that I'd paid extra for but never happened. And then they tried to con me into paying twice because they'd ballsed up by giving their driver more than he could deliver. And then I had to argue with them, that's appalling customer service.
